Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.
Order Processing Time
All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During high-volume periods (such as holidays or sales), processing times may be slightly longer.
Domestic Shipping
We currently ship within the United States. Orders are shipped via trusted carriers such as USPS, UPS, or FedEx.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. Please allow up to 48 hours for tracking information to become available.
Shipping Delays
We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances. However, we will do our best to assist you in resolving any issues.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date) at support@officeplates.com
Incorrect Address Disclaimer
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your order or shipping, please contact us at:
support@officeplates.com